Privacy notice

PURPOSE OF THIS PRIVACY NOTICE

This privacy notice aims to give you information on how New Beginnings Nurseries Ltd collects and processes your personal data, including any data you may provide through this website when you enrol a child with one of our nurseries or when you correspond with us. It is important that you read this privacy notice together with any other privacy notice or fair processing notice we may provide on specific occasions when we are collecting or processing personal data about you so that you are fully aware of how and why we are using your data.

This privacy notice supplements the other notices and is not intended to override them.

CONTROLLER

When you register a child for a place at one of our nurseries, the relevant controller will be New Beginnings Nurseries ltd .This privacy notice is issued on behalf of the New Beginnings Nurseries so when we mention, “New Beginnings”, “we”, “us” or “our” in this privacy notice, we are referring to the company New Beginnings Nurseries Ltd who is the data controller.

We have appointed a Data Privacy Coordinator  Mrs J Wilkinson who is responsible for overseeing questions in relation to this privacy notice. If you have any questions about this privacy notice, including any requests to exercise your legal rights, please contact the Data Privacy Coordinator using the details set out below.

CONTACT DETAILS

Our full details are:

Email Address: info@newbeginningsdaynursery.co.uk

Postal Address: 

New Beginnings Nursery ( Romford Branch )

50 Main Road ,

Romford,

Essex,

RM1 3DB

Telephone: 01708 748447

You have the right to make a complaint at any time to the Information Commissioner’s Office (ICO), the UK supervisory authority for data protection issues (www.ico.org.uk). We would, however, appreciate the chance to deal with your concerns before you approach the ICO so please contact us in the first instance.

CHANGES TO THE PRIVACY NOTICE AND YOUR DUTY TO INFORM US OF CHANGES

This version was last updated on 20th January 2025. We may update this privacy notice from time to time. When we do so we will notify you of any significant changes by providing a notice on our website or by emailing you. It is important that the personal data we hold about you is accurate and current. Please keep us informed if your personal data or that of your child changes during your relationship with us.

THIRD-PARTY LINKS

This website may include links to third-party websites, plug-ins and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. When you leave our website, we encourage you to read the privacy notice of every website you visit.

Personal data, or personal information, means any information about an individual from which that person can be identified. It does not include data where the identity has been removed (anonymous data). We may collect, use, store and transfer different kinds of personal data about you (and potentially your child) which we have grouped together as follows:

• Identity Data includes first name, maiden name, last name, passport or another form of photo ID, marital status, title, NI number, date of birth, collection password, employer name, gender and relationship to child.
• Contact Data includes postal address, email address and telephone numbers.
• Child Data includes first name, last name, gender, date of birth ( birth certification documentation ), religion, ethnicity, first language, professional involvement or other safeguarding information, doctors details, next of kin, accident records, medical details (including allergy, dietary information and immunisations) and images of the child (as a record of their learning and promotional material).
• Financial Data includes bank account.
• Transaction Data includes details about payments to and from you and other details of services you have purchased from us.
• Technical Data includes browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform and other technology on the devices you use to access this website.
• Usage Data includes information about how you use our website and services.
• Marketing and Communications Data includes your preferences in receiving marketing from us and our third parties and your communication preferences.

We also collect, use and share Aggregated Data such as statistical or demographic data for any purpose. Aggregated Data may be derived from your personal data but is not considered personal data in law as this data does not directly or indirectly reveal your identity. For example, we may aggregate your Usage Data to calculate the percentage of users accessing a specific website feature.

IF YOU FAIL TO PROVIDE PERSONAL DATA

Where we need to collect personal data by law, or under the terms of a contract we have with you and you fail to provide that data when requested, we may not be able to perform the contract we have or are trying to enter into with you (for example, to provide you with nursery services for your child). In this case, we may have to cancel our service you have with us but we will notify you if this is the case at the time.

We use different methods to collect data from and about you including through:

• Direct interactions. You may give us your Identity, Contact, Financial and Child Data by filling in our Enrolment form or any other form or by corresponding with us by post, phone, and email or otherwise. Please note that if you give us details about someone else on the Enrolment form, it is your responsibility to make sure that they know that you are doing so and to give them a copy of this privacy policy.This includes personal data you provide when you:
• Contact us directly through our website;
• When you interact with us on social media;
• When you register/enrol your child at one of our nurseries;
• Request marketing to be sent to you;
• When you register to attend a New Beginnings event such as graduation; and
• When we contact you during our relationship with you.

Automated technologies or interactions. As you interact with our website, we may automatically collect Technical Data about your equipment, browsing actions and patterns.

We collect this personal data by using cookies, and other similar technologies.

We may also receive Technical Data about you if you visit other websites employing our cookies. Please see our cookie policy for further details.

Third parties or publicly available sources. We may receive personal data about you from various third parties as set out below:

– Other carers or co-parents

If another carer, or a co-parent, completes the Registration form for your child and fills in your contact details on your behalf, we will collect your personal data from them.

– Technical Data from the following parties:

a) analytics providers to carry out an analysis of our customers data and your interaction with our website.

b) Contact, Financial and Transaction Data from providers of technical, payment and delivery services.

c) Occasionally we may receive personal information from other nursery providers, schools and or government departments or bodies. For example, where your child attends another nursery as well as New Beginnings nurseries.

We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances

• Where we need to perform the contract we are about to enter into or have entered into with you.
• Where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests.
• Where we need to comply with a legal or regulatory obligation.
• Where we require your consent to process specific information about your child, such as health information.
• See LAWFUL BASIS within the GLOSSARY to find out more about the types of lawful basis that we will rely on to process your personal data. Apart from as outlined above, we do not rely on consent as a legal basis for processing your personal data other than in relation to you via email. You have the right to withdraw consent to marketing at any time by contact us at info@newbeginningsdaynursery.co.uk

PURPOSES FOR WHICH WE WILL USE YOUR PERSONAL DATA

• We have set out below, in a table format via the table of use button, a description of all the ways we plan to use your personal data, and which of the legal bases we rely on to do so. We have also identified what our legitimate interests are where appropriate. Note that we may process your personal data for more than one lawful ground depending on the specific purpose for which we are using your data.

MARKETING

We strive to provide you with choices regarding certain personal data uses, particularly around marketing and advertising.

OPTING OUT

You can ask us to stop sending you marketing messages at any time by contacting us at info@newbeginningsdaynursery.co.uk

CHANGE OF PURPOSE

We will only use your personal data and that of your child for the purposes for which we collected it, unless we reasonably consider that we need to use it for another reason and that reason is compatible with the original purpose. If we need to use your personal data for an unrelated purpose, we will notify you and we will explain the legal basis which allows us to do so. Please note that we may process yours and your child’s personal data without your knowledge or consent, in compliance with the above rules, where this is required or permitted by law.

We may have to share your personal data with the parties set out below for the purposes set out in the table in how we use your data  and as set out in the glossary

Internal Third Parties as set out in the Glossary.

External Third Parties as set out in the Glossary.

Third parties to whom we may choose to sell, transfer, or merge parts of our business or our assets. Alternatively, we may seek to acquire other businesses or merge with them.

If a change happens to our business, then the new owners may use your personal data in the same way as set out in this privacy notice.

We require all third parties to respect the security of your personal data and to treat it in accordance with the law. We do not allow our third-party service providers to use your personal data for their own purposes and only permit them to process your personal data for specified purposes and in accordance with our instructions.

When you visit our website, we collect information about how you have used our site through cookies. Cookies are small files which are stored on your computer, tablet or 

smartphone. They are designed to help websites remember who you are and other 

information about your visit.

The types of cookies we and our business partners use on our website are broadly 

grouped into the following categories:

Essential – Some of the cookies on our website are necessary to be able to provide you with the service you have requested. An example of this could be a cookie used to enable you to log into your account on our website. You may not be able to use our site without these cookies. 

Analytics – We use analytics cookies to provide statistics on how our website is used and to understand how visitors engage with it. An example is counting the number of different people coming to our site. We would find it difficult to analyse how well our website was performing and improve it without using these cookies. 

User – We use these cookies to remember you the next time you visit our website, 

enabling us to personalise your experience so that it matches your interests. 

Social sharing – We use third-party cookies to allow you to share our content on social 

network sites like Facebook. More information about this can be found in our “Third Party Cookies” section below. 

Interest-based advertising – To try and ensure that the adverts you see on a website 

are relevant to you, third-party cookies may be used to collect information about your 

interests. Having these cookies does not increase the number of adverts you will see, 

but does make the adverts more relevant to you.

You may refuse to accept cookies by activating a setting on your browser. However, if you select this setting, you may be unable to access certain parts of our website. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you log on to our site. For more information about cookies and how to stop cookies being installed or how to delete existing cookies from your hard drive visit: http://www.allaboutcookies.org.

Third party cookies

Some of the cookies described in the above section are stored on your machine by third parties when you use our website. Third parties may also read cookies on your browser to collect information or to provide content/ advertisements to you. We have no control over these cookies or how these third parties use them. They are used to allow that third party to provide a service to us, for example, site analytics. For more information on these cookies and how to disable them, please see: 

• Internet Advertising Bureau website at http://www.youronlinechoices.com/ where you will be able to opt out of receiving interest-based advertising cookies from some third parties; and/or
• If you want to know more about how cookies work and how to manage or delete them, visit the World Wide Web Consortium's website.

New beginnings Nurseries stores all of your Data within the UK or the European Economic Area (EEA).

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know. They will only process your personal data on our instructions and they are subject to a duty of confidentiality. We have put in place procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.

We will only retain your personal data and that of your child for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements. To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure of yours or your child’s personal data, the purposes for which we process yours and your child’s personal data and whether we can achieve those purposes through other means, and the applicable legal requirements.

Under certain circumstances, you have rights under data protection laws in relation to your personal data. Please click on the links below to find out more about these rights

• Request access to your personal data.
• Request correction of your personal data.
• Request erasure of your personal data.
• Object to processing of your personal data.
• Request restriction of processing your personal data.
• Request transfer of your personal data.
• Right to withdraw consent.

If you wish to exercise any of the rights set out above, please contact us at info@newbeginningsdaynursery.co.uk.

NO FEE USUALLY REQUIRED

You will not have to pay a fee to access your personal data (or to exercise any of the other rights). However, we may charge a reasonable fee if your request is clearly unfounded, repetitive or excessive. Alternatively, we may refuse to comply with your request in these circumstances.

WHAT WE MAY NEED FROM YOU

We may need to request specific information from you to help us confirm your identity and ensure your right to access your personal data (or to exercise any of your other rights). This is a security measure to ensure that personal data is not disclosed to any person who has no right to receive it. We may also contact you to ask you for further information in relation to your request to speed up our response.

TIME LIMIT TO RESPOND

We try to respond to all legitimate requests within one month. Occasionally it may take us longer than a month if your request is particularly complex or you have made a number of requests. In this case, we will notify you and keep you updated.

New Beginnings Nursery means New Beginnings Nurseries ltd. 

LAWFUL BASIS

Legitimate Interest means the interest of our business in conducting and managing our business to enable us to give you the best service/product and the best and most secure experience. We make sure we consider and balance any potential impact on you (both positive and negative) and your rights before we process your personal data for our legitimate interests. We do not use your personal data for activities where our interests are overridden by the impact on you (unless we have your consent or are otherwise required or permitted to by law).

Performance of Contract means processing your data where it is necessary for the performance of a contract to which you are a party or to take steps at your request before entering into such a contract.

Comply with a legal or regulatory obligation means processing your personal data where it is necessary for compliance with a legal or regulatory obligation that we are subject to.

THIRD PARTIES

Internal third parties means any nursery within the New Beginnings Nurseries group as defined in this glossary.

External third parties

If you choose to pay for our services using childcare vouchers, enjoy benefits, taxfree childcare or an equivalent means we will share the minimum amount of personal information with the scheme operator in order that they can make the necessary payments.

If you child is entitled to Early Years Funding or an equivalent scheme we will share the minimum amount of personal information to the local council or government body in order that they can make the necessary payments.

On occasion we may be required to provide personal information to schools, colleges and other educational institutions, government departments the police and/or another enforcement agency in respect of safeguarding.

Service and financial providers acting as processors based in the EEA who provide IT and system administration services.

Professional advisers acting as processors or joint controllers including lawyers, bankers, auditors and insurers who provide consultancy, banking, legal, insurance and accounting services.

HM Revenue & Customs, regulators and other authorities based who require us to provide information in certain circumstances.

Mail Chimp / Survey Monkey which stores email addresses for marketing purposes.

YOUR LEGAL RIGHTS

You have the right to:

Request access to your personal data (commonly known as a “data subject access request”). This enables you to receive a copy of the personal data we hold about you and to check that we are lawfully processing it.

Request correction of the personal data that we hold about you. This enables you to have any incomplete or inaccurate data we hold about you corrected, though we may need to verify the accuracy of the new data you provide to us.

Request erasure of your personal data. This enables you to ask us to delete or remove personal data where there is no good reason for us continuing to process it. You also have the right to ask us to delete or remove your personal data where you have successfully exercised your right to object to processing (see below), where we may have processed your information unlawfully or where we are required to erase your personal data to comply with local law. Note, however, that we may not always be able to comply with your request of erasure for specific legal reasons which will be notified to you, if applicable, at the time of your request.

Object to processing of your personal data where we are relying on a legitimate interest (or those of a third party) and there is something about your particular situation which makes you want to object to processing on this ground as you feel it impacts on your fundamental rights and freedoms. You also have the right to object where we are processing your personal data for direct marketing purposes. In some cases, we may demonstrate that we have compelling legitimate grounds to process your information which override your rights and freedoms.

Request restriction of processing of your personal data. This enables you to ask us to suspend the processing of your personal data in the following scenarios: (a) if you want us to establish the data’s accuracy; (b) where our use of the data is unlawful but you do not want us to erase it; (c) where you need us to hold the data even if we no longer require it as you need it to establish, exercise or defend legal claims; or (d) you have objected to our use of your data but we need to verify whether we have overriding legitimate grounds to use it.

Request the transfer of your personal data to you or to a third party. We will provide to you, or a third party you have chosen, your personal data in a structured, commonly used, machine-readable format. Note that this right only applies to automated information which you initially provided consent for us to use or where we used the information to perform a contract with you.

Withdraw consent at any time where we are relying on consent to process your personal data. However, this will not affect the lawfulness of any processing carried out before you withdraw your consent. If you withdraw your consent, we may not be able to provide certain products or services to you. We will advise you if this is the case at the time you withdraw your consent.